The pool area shines with its well-maintained setup, making it inviting for a relaxing dip. The queen suite offered a spacious feeling, complete with a balcony that adds a nice touch for enjoying fresh air.

The handicap room lacks a walk-in shower and a handheld shower spray, turning bath time into a challenge—for a Hilton brand, I expected better accessibility features. On the tech side, outdated TVs without guides left me feeling robbed of a good entertainment experience. Furthermore, noise from a nearby party made sleep elusive, leading to some disappointing nights despite the price tag for the stay.

What you should know

The suites are spacious and comfortable, with friendly staff who organized evening snacks and drinks. The breakfast variety was impressive, keeping everyone satisfied.

The pool area lacked cleanliness, appearing neglected with stains and dirt. Additionally, some furniture showed signs of wear and tear.

The pool area was well-maintained and inviting.

The fitness room was overcrowded, making it difficult to use the equipment.

nice location but lacks some comfort

The family-friendly atmosphere was enjoyable with lovely apple trees on the property. I appreciated the spacious King Studio Suite, which felt homey during our 3-night stay. Additionally, the proximity to Lowes for last-minute shopping was incredibly convenient! We even spotted some deer during our stay, which added a nice touch to the experience.

The bed could have been a bit softer.

The staff at Homewood Suites By Hilton New Hartford Utica were incredibly friendly and attentive. I loved the cozy one-bedroom king suite, which had a modern kitchen and a comfortable living room area where we could relax. The complimentary breakfast was impressive, with a great variety of options available every morning.

The bed could have been a bit softer.

Super friendly staff and great free drinks. fitness room was a bit crowded.

the bathroom was kinda cramped. but the spacious suite had a nice kitchenette. breakfast was varied and delicious, and the staff were super friendly and attentive to our needs.

The bed was firm, but the cozy room made my stay enjoyable.

The hotel was beautifully decorated and fully accessible for my needs. The warm ambiance made it feel like a cozy retreat. The staff were incredibly attentive, making my stay comfortable and enjoyable.

A softer bed would be appreciated.

staying at homewood suites by hilton new hartford utica was fantastic! the queen suite was spacious with a lovely kitchenette and cozy living room, perfect for us. the staff truly stood out as they were warm and attentive. the breakfast had so many choices, and it was always fresh and plentiful, even if we arrived just before closing.

strongly recommend

The suite was spacious and comfortable, with a

lovely kitchenette that made our stay enjoyable. The staff were exceptionally friendly, always ready to assist. The only downside was that the fitness room was a bit crowded during our visit, making it difficult to use the equipment comfortably.

Family Stay Worth Checking Out

The staff here were super friendly,, which really added to the whole experience. We had a one-bedroom suite,, and my kid loved the setup with the sofa bed, she didn't want anything else after that stay.

It wasn't exactly cheap,, but you know what, I think it was reasonable for what we got.